Privacy Policy

Last updated: April 29, 2026

This Privacy Policy explains how Wenzhou NIAITE Packaging Co., Ltd. ("NIAITE", "we", "us", or "our") collects, uses, and protects information submitted through this B2B packaging website.

Our website is intended for business inquiries about flexible packaging, samples, quotes, artwork review, and related communication. It is not an account-based platform and does not provide public community areas.

Information We Collect

We collect information that you choose to provide when you contact us, request a quote, send artwork, or communicate with us by email, WhatsApp, or a website form. This may include:

  • Name, company name, job title, email address, phone number, WhatsApp number, and country or region.
  • Product requirements such as packaging format, material preference, quantity, size, filling condition, target market, and delivery destination.
  • Uploaded or linked files such as artwork, drawings, specifications, photos, labels, and related project documents.
  • Messages, quote notes, sample requests, and follow-up communication records.

We may also receive technical information from normal website operation, including IP address, browser type, device type, referring page, pages viewed, date and time of access, and basic server log data.

How We Use Information

We use the information we collect to:

  • Respond to inquiries and prepare quotes, samples, production feasibility reviews, and packaging recommendations.
  • Review artwork, product requirements, material structure requests, and delivery details.
  • Communicate by email, phone, WhatsApp, or other channels selected by you.
  • Maintain internal sales, quality, logistics, and customer service records.
  • Improve website content, inquiry handling, and packaging service workflows.
  • Meet applicable legal, accounting, tax, compliance, and dispute-resolution obligations.

Files and Artwork

If you upload or send design files, drawings, product photos, labels, or specifications, we use them only for inquiry review, quotation, sample preparation, production assessment, and related communication. Please do not send confidential files unless they are necessary for your project. If a separate nondisclosure agreement or written contract applies, that agreement controls the handling of those files.

Cookies, Logs, and Analytics

Our website may use necessary cookies or local storage for basic site functionality and may record server logs for security, troubleshooting, and performance monitoring. If analytics or advertising measurement tools are enabled, they may collect usage information such as page views, traffic sources, campaign parameters, and approximate location derived from network data.

You can control cookies through your browser settings. Disabling some cookies may affect website functionality or measurement accuracy.

Service Providers

We may use third-party providers to operate this website and process inquiries, including website hosting, CDN, security, form processing, email delivery, file handling, analytics, advertising measurement, Google Maps embed, and communication tools such as WhatsApp. Public contact forms submit through our site inquiry endpoint. When the Google Sheets/Drive backend is configured, inquiry records and uploaded files may be processed through Google services for sales follow-up, file handling, and internal recordkeeping.

These providers process information only as needed to provide their services to us or to support your inquiry.

How We Share Information

We do not sell personal information. We may share information with:

  • Internal sales, engineering, quality, production, logistics, and customer support teams.
  • Service providers that help operate the website, process forms, host files, deliver email, or support communication.
  • Shipping, customs, testing, certification, or production partners when needed for your project.
  • Authorities, advisors, or counterparties when required by law, contract, audit, dispute, or compliance process.

International Transfers

Because NIAITE serves customers in multiple markets, information you submit may be processed in China and in other countries where our service providers or project partners operate. We take reasonable steps to protect information during such transfers.

Retention

We retain inquiry records, quote history, artwork, technical notes, and communication records for as long as needed to handle your project, support repeat orders, meet legal or accounting obligations, and resolve disputes. When information is no longer needed, we delete it or keep it in a limited archived form where required by business or legal needs.

Your Requests

You may contact us to request access, correction, deletion, or restriction of personal information that you previously provided. We will respond according to applicable law and may need to keep certain records where required for legal, accounting, contractual, or dispute-resolution reasons.

Security

We use reasonable administrative and technical measures to protect information submitted through the website. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

This website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

Our website may link to third-party websites or tools. We are not responsible for the content, security, or privacy practices of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time by posting a revised version on this page. The updated version is effective when posted unless stated otherwise.

Contact Us

If you have questions about this Privacy Policy or your information, contact us: