Support
Find answers about MOQ, production time, pricing, shipping, and customization options.
Find answers to the most common questions about our products and services.
Our general MOQ for pouches is 6,000 sq.m. The MOQ is set for the benefit of our customers to help save on costs. However, this can vary depending on the product type, size, and customization requirements. Please contact us for smaller orders if necessary.
The production time depends on order quantity and pouch types:
Yes, absolutely! Before mass production, we will send samples for your review and approval, then proceed with production. Trial run orders are accepted to help you test the packaging before committing to larger quantities.
The ordering process is simple:
Yes, we accept changes to the order quantity before your final proof approval. Once the artwork and samples are approved and production begins, changes may incur additional costs.
Yes! We offer both stock samples (free of charge) and custom printed samples. Stock samples are sent within 3-5 business days. Custom samples require 7-10 days and may involve a nominal fee, which is credited toward your production order.
Contact us directly via any convenient method - email, phone, WhatsApp, or our contact form. Our expert team will respond as soon as possible with a detailed quotation.
Several factors impact the price of pouches:
We accept most international trade terms including EXW, CFR, FOB, CIF, DAP, and DDP. Please contact us if you need help determining the best price terms for your situation.
We use high-quality materials including PET, BOPP, Nylon, Aluminum foil, and barrier films. We also offer eco-friendly options including recyclable mono-materials and kraft paper laminates.
Absolutely. All our food packaging products comply with FDA, EU, and international food safety standards. We are ISO 22000 certified for food safety management.
Yes, we specialize in custom packaging solutions. We can produce pouches in virtually any size and many custom shapes (die-cut shapes). Our design team can help you create unique packaging.
We use rotogravure printing with up to 10 colors for photorealistic graphics. Our printing offers excellent color consistency and various finishes including matte, gloss, and soft-touch.
We offer multiple shipping options to suit your needs:
Yes, absolutely! We can ship one order to multiple destinations. Please inform us of your requirements before shipment so we can arrange the logistics accordingly.
Absolutely! You will receive a shipping notification as soon as your order is shipped, including tracking numbers and estimated delivery dates.
With DDP (Delivered Duty Paid) shipping, we handle all customs clearance and import duties on your behalf. For other terms, we provide all necessary documentation to facilitate smooth clearance.
We accept most major currencies, including USD (US Dollar) and RMB (Chinese Yuan). If you want to pay in another currency, please contact us to discuss available options.
We accept various payment methods:
Our team is here to help. Get in touch for personalized assistance.
