Support
Find answers about MOQ, production time, pricing, shipping, and customization options.
Find answers to the most common questions about our products and services.
MOQ varies by pouch format, size, material structure, printing method, and artwork count. Review the pouch-style starting points, then contact the project team to confirm final eligibility, setup, and proofing costs.
The production time depends on order quantity and pouch types:
Yes, absolutely! Before mass production, we will send samples for your review and approval, then proceed with production. Trial run orders are accepted to help you test the packaging before committing to larger quantities.
The ordering process is simple:
Yes, we accept changes to the order quantity before your final proof approval. Once the artwork and samples are approved and production begins, changes may incur additional costs.
Yes. Stock samples and custom printed samples can be reviewed according to the project. Availability, sample production, setup, proofing, and shipping costs depend on the pouch format, artwork, destination, and approval route; our team confirms the applicable path and charges before proceeding.
Contact us directly via any convenient method - email, phone, WhatsApp, or our contact form. We will review the brief and respond with the next quotation or sample-planning step.
Several factors impact the price of pouches:
We accept most international trade terms including EXW, CFR, FOB, CIF, DAP, and DDP. Please contact us if you need help determining the best price terms for your situation.
We use high-quality materials including PET, BOPP, Nylon, Aluminum foil, and barrier films. We also offer eco-friendly options including recyclable mono-materials and kraft paper laminates.
Food-contact suitability depends on the selected structure, packed product, and target market. We can support projects with FDA/EU material declarations, traceability records, and third-party FDA/EU migration testing support where required.
Yes. Pouches can be made in a wide range of sizes and custom die-cut shapes through selected partner factories, with shape feasibility confirmed per project before sampling. Artwork and dieline review can be scoped with an active inquiry or order. Printing setup and proofing costs depend on the selected production path.
We use rotogravure printing with up to 10 colors for photorealistic graphics. Our printing offers excellent color consistency and various finishes including matte, gloss, and soft-touch.
We offer multiple shipping options to suit your needs:
Yes, absolutely! We can ship one order to multiple destinations. Please inform us of your requirements before shipment so we can arrange the logistics accordingly.
Absolutely! You will receive a shipping notification as soon as your order is shipped, including tracking numbers and estimated delivery dates.
With DDP (Delivered Duty Paid) shipping, we handle all customs clearance and import duties on your behalf. For other terms, we provide all necessary documentation to facilitate smooth clearance.
We accept most major currencies, including USD (US Dollar) and RMB (Chinese Yuan). If you want to pay in another currency, please contact us to discuss available options.
We accept various payment methods:
Chat with our packaging experts on WhatsApp for real-time assistance.
Chat on WhatsAppWork with NIAITE for material review, sampling guidance, QC checkpoints, and export project coordination.
